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Customer Service News

  • Beyond the Org Chart: How AI Agents Could Finally Reshape the Modern Enterprise
    Source: Salesforce Published on 2025-11-21
  • In Push to Democratize Agentic AI, Salesforce Launches ‘Agentforce Success for All’ Event in Oakland
    Source: Salesforce Published on 2025-11-20
  • Best real-time customer service tools for growing teams
    Source: Service Published on 2025-11-20
  • Salesforce Named a Leader in IDC MarketScape for National Civilian Government AI-Powered Personalized Digital Experiences
    Source: Salesforce Published on 2025-11-20
  • Salesforce Deepens Observability in Agentforce 360, Giving Every Team Continuous AI Performance Insight and Optimization
    Source: Salesforce Published on 2025-11-20
  • Salesforce Data: Amid Record-Breaking Cyber Week, AI Agents Expected to Influence $73B in Sales
    Source: Salesforce Published on 2025-11-20
  • For These Companies, Always-On AI Is a Matter of Course
    Source: Salesforce Published on 2025-11-19
  • ASGN and Salesforce Announce 360-Degree Partnership to Deliver AI Solutions Across Enterprise Platforms
    Source: Salesforce Published on 2025-11-18
  • Salesforce Completes Acquisition of Informatica
    Source: Salesforce Published on 2025-11-18
  • Salesforce Saudi Arabia Launches, Operationalizing $500 Million Investment to Advance Vision 2030
    Source: Salesforce Published on 2025-11-18
  • AI Adoption Skyrockets 282% as CIOs Enter the Era of Scale — but Trust Becomes the New Bottleneck
    Source: Salesforce Published on 2025-11-17
  • Salesforce Unveils Agentforce Commerce Capabilities as AI Assistants Grow Retail Traffic Volumes by 119% 
    Source: Salesforce Published on 2025-11-17

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