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Customer Service News

From Coders to Crafters: The New Identity of Developers in the Agentic Enterprise
Source: Salesforce Published on 2025-10-02
Salesforce Unveils the Foundation for Building Trusted AI
Source: Salesforce Published on 2025-10-02
IDC Research: CEOs on Agentic AI Preparedness
Source: Salesforce Published on 2025-10-02
Slack Expands Platform to Power Secure, Context-Aware AI Apps and Agents Built on Conversational Data
Source: Salesforce Published on 2025-10-01
Statista Aims to Become an Agentic Enterprise with Salesforce’s Agentforce
Source: Salesforce Published on 2025-09-30
Support tickets everywhere? Here's how D2C brands with 10,000+ tickets can unify them from email, chat, and social
Source: Service Published on 2025-09-30
The Life Sciences Industry Is in Flux; 94% of Leaders See AI Agents as Stabilizer
Source: Salesforce Published on 2025-09-25
From Burnout to Breakthroughs: Agentforce Redefines Life Sciences Customer Engagement; Fidia Signs On as Early Adopter
Source: Salesforce Published on 2025-09-25
Salesforce Launches MuleSoft Agent Fabric to Orchestrate and Govern Any AI Agent Across the Agentic Enterprise
Source: Salesforce Published on 2025-09-25
How Much of Your Business Should Run on Its Own? Introducing the ‘Autonomic Core’
Source: Salesforce Published on 2025-09-24
The $1 trillion AI problem: Why Snowflake, Tableau and BlackRock are giving away their data secrets
Source: Salesforce Published on 2025-09-23
What Salesforce Customers Need to Know About the EU Data Act
Source: Salesforce Published on 2025-09-22

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