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Customer Service News

Summer ’26 Release: 10 Innovations Bringing the Agentic Enterprise to Life — Plus a Few Extras
Source: Salesforce Published on 2026-05-11
How AI is Forging New Career Opportunities for Humans
Source: Salesforce Published on 2026-05-07
Not All Agentic Harnesses Are Created Equal
Source: Salesforce Published on 2026-05-07
Ask (a Product Marketing Manager’s) Slackbot
Source: Salesforce Published on 2026-05-07
Salesforce Commits to Hiring 1,000 AI-Native Grads
Source: Salesforce Published on 2026-05-06
Merck Animal Health Selects Salesforce’s Agentforce Life Sciences for Customer Engagement to Transform Animal Care and Enhance Support Experiences for Employees
Source: Salesforce Published on 2026-05-06
Tableau Unveils the Agentic Analytics Platform: Built on Trusted Knowledge
Source: Salesforce Published on 2026-05-05
Marc Benioff and San Francisco: A Legacy of Impact
Source: Salesforce Published on 2026-05-01
How Salesforce Is Reshaping Its Workforce in the Age of AI
Source: Salesforce Published on 2026-04-29
AI Won’t Transform Your Company. Your People Will.
Source: Salesforce Published on 2026-04-29
Slack is the AI Work Platform for Every Salesforce Customer, Ready on Day One
Source: Salesforce Published on 2026-04-29
Salesforce Launches Agentforce Operations to End Back-Office Bottlenecks
Source: Salesforce Published on 2026-04-29

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