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Customer Service News

B2B customer service: What it is and 8 best practices
Source: Service Published on 2026-07-09
How We Cut Inference Spend by Right-Sizing Our Models
Source: Salesforce Published on 2026-07-08
Slackbot Can Now Do Anything Salesforce Can — Just Ask
Source: Salesforce Published on 2026-07-08
U.S. Air Force Leverages Missionforce to Modernize Sustainment and Operations for $13.5 Billion Vehicle Fleet
Source: Salesforce Published on 2026-07-08
Salesforce Deepens Commitment to Switzerland with $1 Billion Investment to Accelerate Agentic AI Transformation
Source: Salesforce Published on 2026-07-07
Meet the Next Generation of Builders: How They Work and What They’re Making
Source: Salesforce Published on 2026-07-06
Global leaders launch AI for Good Global Commission to expand access, strengthen trust and accelerate impact
Source: Salesforce Published on 2026-07-02
How Salesforce Is Closing the AI Skills Gap
Source: Salesforce Published on 2026-07-01
Agents Run the Loop. Only Your Business Knows the Score
Source: Salesforce Published on 2026-06-29
The Future UI of AI Is All Around You
Source: Salesforce Published on 2026-06-29
Customer intelligence platform: 8 top tools in 2026
Source: Service Published on 2026-06-29
Salesforce Launches Agentforce Help Agent That Deploys in Minutes and Only Charges for Resolutions
Source: Salesforce Published on 2026-06-25

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