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Customer Service Jobs

Working in Customer Service or CX can be varied and rewarding. The jobs listed cover a range or industries and expert fields, you’re bound to find something to suit.

Tier 2 Technical Support Specialist
As the Tier 2 Technical Support Specialist at Rockbot, you’ll serve as the technical backbone of Rockbot’s escalation function — the person the team turns to when issues are complex, environments are nuanced, or recurring problems require durable, systemic solutions. This is a deeply hands-on technical support role for someone... Read more
Published on: 10 hours ago
Source: Jobicy Customer Service Jobs
AI Success Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications,... Read more
Published on: 12 hours ago
Source: Jobicy Customer Service Jobs
Mid-Market Implementation Specialist – Americas
Mid-Market Implementation Specialist Hi, I’m Daryl and I’m the Manager of Mid-Market Implementations at Ashby. One of my favorite aspects of Ashby is our operating principle of Continuous Improvement. Coupled with our principle of caring deeply about our customers, we often find ourselves wondering, “What is a better way to... Read more
Published on: 13 hours ago
Source: Jobicy Customer Service Jobs
Senior Manager, AI Customer Success
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Manager,... Read more
Published on: 14 hours ago
Source: Jobicy Customer Service Jobs
Score Advisor
About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help Individuals, Families, Businesses and Security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake,... Read more
Published on: 14 hours ago
Source: Jobicy Customer Service Jobs
Customer Support Representative (Night Shift)
Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief... Read more
Published on: 19 hours ago
Source: Jobicy Customer Service Jobs
Director of Customer Success, APAC
Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the... Read more
Published on: 19 hours ago
Source: Jobicy Customer Service Jobs
Order Processing Tech Support Specialist
Company Overview LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We boast a large team of skilled and passionate professionals who are... Read more
Published on: 19 hours ago
Source: Jobicy Customer Service Jobs
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Customer Service News

  • Salesforce Signs Definitive Agreement to Acquire Loops
    Source: Salesforce Published on 2026-10-12
  • Your Customer’s Personal Agent Is Knocking. Is Your Business Ready to Answer?
    Source: Salesforce Published on 2026-10-09
  • Customer support analytics: Metrics that actually matter
    Source: Service Published on 2026-10-09
  • Marc Benioff on the AI boom, SaaSpocalypse, and future of Slack
    Source: Salesforce Published on 2026-10-08
  • From Autonomy to Accountability: How to Think About Trust in the Multi-Agent Future
    Source: Salesforce Published on 2026-10-07
  • Trustworthy, Explainable, and Accountable: How to Give AI Autonomy Without Letting It Run Wild
    Source: Salesforce Published on 2026-10-06
  • AI agents for customer support: How to resolve more tickets without growing your team
    Source: Service Published on 2026-10-06
  • Salesforce’s Agentic CX Vision: 8 Dreamforce Announcements CX Leaders Need to Act On
    Source: Salesforce Published on 2026-10-02
  • SLA management: What it is and how to do it right
    Source: Service Published on 2026-10-02
  • Multiplayer AI: The Shift from Smarter Individuals to a Smarter Company
    Source: Salesforce Published on 2026-10-01
  • Getting to ROI: How Brands Turn Cost Centers into Revenue Engines with AI
    Source: Salesforce Published on 2026-10-01
  • Enterprise help desk software: How to evaluate your options in 2026
    Source: Service Published on 2026-09-30

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